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Terms of Service

For this purpose, any person or any other organization/entity who purchased any type of services whether directly or indirectly from our website in accordance with this agreement between our company and themselves, will be known as ‘Customer’. Our company will be refereed as “ENC” at all times to represent Express NUANS Canada.

ENC is not liable for any reparations consequently whether direct or indirect for any reason in any events including damages resulting from the customer’s use of the services, reports, or data obtained from ENC, including any incorrectness and/or exclusion of Nuans databank Pre-searches, Nuans Reports, Trademarks, including all other types of services accessible through ENC website that could evolved into liabilities or responsibilities. All warranties or depictions whether implied directly or indirectly via written or oral methods, in fact or due to operation of the law or else, are expressed herein, with no other exceptions.

In the event that there are damages directly as a result from ENC negligence or breach of contract while providing services, then compensation will be provided to the customer limited to the total amount of fees paid for the service by the customer as charged by ENC, with no other exceptions.

By purchasing any services from ENC website, the customer hereby agrees to secure ENC against hurt, loss, or damages, and to indemnify ENC from any damages/loss/liability to the customers or any other parties’ loss which resulted from ENC carelessness or negligence due to the customers access to ENC services as provided through the website.

The customer accepts ENC will not be responsible for any incorrectness or oversight of information obtained from third parties, without any exceptions, under the circumstances when ENC is subjected to obtain information from third party databanks as ordered or requested from the customers.

Any complaints of negligence or breach of contracts in the fulfilment of services must be submitted within 30 days with adequate proof of said fault, starting from the date we executed the service, with possible compensation to customers in terms of maximum fees as paid by customers for the services charged by ENC.

ENC fees and service charges terms and conditions: Customer acknowledges that no refunds can be provided once the order has been submitted, in any circumstances. Once an order has been filled with the government databases, the government does not provide any refund for any case. Hence, any purchases are non-refundable in all cases, with no exceptions.

Privacy and Security Policy

ENC is committed to provide customers with utmost confidentiality and security with respect to the information provided by customers while using our services. ENC acknowledges to take extreme care and dedication to keep information provided by customers in the system protected from loss of privacy throughout the whole period of services rendered. Customers right to confidentiality is important to our company. So, ENC addresses the privacy and security concerns by promising that any personal information that have been collected from customers will be protected and never vended to any unrelated third party. ENC will not send SPAM/unnecessary messages either via email or post, other than when information relating to the services offered or requested by customers relating to their interest and needs.

Payment information such as credit card details will only be use for collecting payments for services as requested by customer. Any other information provided from the customers will be protected with utmost sincerity, and never shared with other unrelated third party unless in a circumstance where a third-party agent is required to fulfill the order as requested by customer, or when we are required to release the information by law, court order, subpoena, or for fraud investigation. For payments information, details of customers transaction are encrypted along with the credit card numbers and CVV. Once the transaction has been completed, the credit card details will not be transferred/stored to ENC office or server.

Our website use encryption tools namely Secure Socket Layers (SSL) for the protection of customers information submitted. All information collected while ordering is solely use for fulfilling the transaction as requested by customers. Contact information such as phone number and email requested will only be used to contact the customers with regards to their order, and promotions related to our services.

Disclaimer

ENC is acting as an agent on behalf of customers to completes transactions based on customer’s requests. Our company is not a law firm and do not provide legal advice or services. All Customer processing a request with ENC must assume and understood that it is their responsibility to obtain any legal or other professional advice prior to placing any order and that the client has agreed to a “do it yourself” transaction.

All customers using ENC website agrees to access at their own discretion and risk. ENC does not warrant customer’s use of the website, the operation or function offered within or from the site. Our website is not guaranteed to be free from error, virus, or any harmful elements. The information and content found on ENC website are just for information and general use purposes and does not replace professional advice from lawyers.

In any case, ENC will not have any liability to customers or any other third party related to any service on ENC website outside of the fees provided to ENC in the event of any claims and expenses including but not limited to legal fees and disbursements, profit or revenue loss for any punitive damages or costs either arising directly or indirectly as a consequence or relating to anything that customers have requested with ENC.

Use of ENC website is at customer’s sole discretion and customer is solely responsible for understanding of the service requested by customers and the administrative and legal consequences.

ENC will not be held liable for any claims and expenses associated with the use of our website, the completion of any submission through ENC website, including written or verbal communication regarding customers submission to ENC regardless of if it is instructions or directions.

Terms of Use

Customers must acknowledge and agree to the terms and conditions of use as follows prior to accessing ENC website (this list may be updated or changed at any time):

  • Minimum age of user and/or third-party representative is 18 years old.
  • Any use of this website will comply with federal, provincial, and municipal laws, regulations and rules, with no exceptions.
  • Contents in this website is for sole personal use while accessing services as offered on the website only and not to be reused for commercial purpose elsewhere. Contents includes images, videos, logos, content, texts and any photographs.
  • Users are responsible to maintain the security and privacy of their access to ENC website and its services. And damages or claims resulting from unauthorized user access of website is not warranted. Keeping user personal computer access secure is their own responsibility.

Users and customers who purchases services on ENC website, acknowledges and accepts that they have understood and read the terms and conditions of ENC policies and will be held accountable to the rules.

Return/Cancellation Policy

Once your order has been submitted to ENC it is understood by customers that the fees provided are considered non-refundable. The government bodies do not provide a refund under any circumstance once payment has been received for filing. In special circumstances, we may at our own discretion credit customers a partial portion of fees in order to work with the client for a resolution.

Copyright Notice

ENC reserves copy rights for all contents on this site, such as text, graphics, logos, button icons, images, audio clips, videos, blogs, and are considered as property of Our company which are protected by Canadian and international copyright laws.

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